[ united ipa ]
Quality & Performance Overview
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4.6
Network Quality Score
/5.0
What the Score Represents
United IPA’s 4.6 quality score reflects aggregated performance across a balanced set of quality, patient experience, and care coordination measures used by major payers and regulators. It draws on HEDIS measure performance, Medicare Star Rating composite results, patient experience survey results (CAHPS), and utilization efficiency indicators — blended into a single comparable benchmark.
The score is calculated on a rolling basis and independently verified against payer-reported performance files. It is not a marketing figure — it is the same data payers use to determine quality bonus payments, narrow network eligibility, and contract terms.
Sustaining a 4.6 across a diverse network of independent practices requires a disciplined, continuous improvement approach. It is earned one encounter at a time, across every practice in the network.
Quality matter
How We Maintain It
Our Quality Improvement Cycle
We operate on a continuous, four-stage improvement cycle that turns data into action at the practice level:
- Measure — Real-time ingestion of EHR, claims, and payer data to establish current performance.
- Prioritize — Identify the highest-leverage opportunities per practice: which measures to focus on, which patients to reach first.
- Act — Deploy point-of-care alerts, outreach campaigns, workflow adjustments, and staff training tailored to each practice.
- Review — Monthly performance reviews with your quality liaison to verify improvement and set the next focus area.
Measure Categories We Track
Preventive Care
Breast, colorectal, and cervical cancer screening; adult and pediatric immunizations; well-child and well-adult visits.
Chronic Disease Management
Diabetes care (HbA1c, eye exam, nephropathy), hypertension control, statin use in patients with diabetes and cardiovascular disease.
Behavioral Health
Depression screening and follow-up, substance use screening, medication adherence.
Medication Safety
High-risk medication use in the elderly, polypharmacy monitoring, statin persistence.
Patient Experience
Access to care, communication, coordination, and overall rating of provider.
Care Coordination
Follow-up after hospitalization, transitions of care, specialist closed-loop referrals.
Utilization Efficiency
Avoidable ED visits, ambulatory-sensitive admissions, generic prescribing rates.
Why It Matters for Providers?
How Your Practice Sees the Data
Practice Dashboard
A single view of your measure-by-measure performance, updated continuously from EHR and claims data.
Care Gap Lists
Specific, actionable patient-level lists: who needs what, when, and the best way to reach them.
Physician Scorecard
Individual physician-level performance where multiple providers practice together — fairly risk-adjusted.
Benchmarks
Peer comparisons against the network and against top-decile performers, so you always know where to aim.
Our Commitment
We commit to every member practice that we will provide the data, tools, and support to move your individual quality score up and to the right — while preserving the clinical judgment and autonomy that make you a great physician. Quality improvement should never feel like a burden; it should feel like a partnership that pays off in better patient outcomes and a healthier practice.
